PROVIDER SELF-SERVICE
Making it Easy
with Availity Essentials
CMO Dr. Cara Christ connects with network providers
Dr. Christ talks about what matters most at AZ Blue and in the Arizona community.
We're here to help!
Let us know how we can support you with member care, network participation, and administrative concerns.
24/7 Rapid Response Team
Timely support for critical care: rapidresponse@azblue.comCare Management Team
For that extra level of “whole person” support for your patients: CM@azblue.com 1-877-475-8449Provider Relations Team
For escalations and support with issues, contact your assigned Provider Relations Contact or email us at: ProvRelations@azblue.com.Provider Assistance Team
For help with eligibility, benefits, prior authorization, claim status, and fee schedule information: 602-864-4320 / 1-800-232-2345