1-800-322-8670

Dental Health Services

Good dental health is important to the overall health of you and your family. BCBSAZ Health Choice covers emergency, preventative and routine dental services for members under the age of 21.
attractive woman with short hair sit in dental office and look at doctor with confidence, she has perfect smile. professional doctor of clinic use special sterilized medical instruments

Children should have a dental check-up every six months. You do not need a referral from your child’s doctor to see a general dentist or pediatric dentists. Children as young as one year old should have a dental check-up.

To find a dentist, please see the BCBSAZ Health Choice Provider Directory. You can also call Member Services, Monday – Friday, 8 a.m. – 5 p.m. at 480-968-6866 (Maricopa County) or 1-800-322-8670. We will help you find a dentist.

Dental services for members ages 21 and older are limited to emergency dental services to relieve severe pain and/or infection. Members 21 years of age and older can receive emergency dental services of up to $1,000 for each 12-month period beginning October 1st through September 30th.

BCBSAZ Health Choice also covers limited dental services as needed for members who are about to receive an AHCCCS-covered organ transplant and for members getting ready for radiation treatment for certain cancers (cancer of the jaw, neck, or head).

Dental Home Program

BCBSAZ Health Choice is pleased to announce our new Dental Home program. The Dental Home program helps members who are 0-20 years of age access dental care.

Dental Home program details include:

  • Members 0-20 years of age will be assigned to a BCBSAZ Health Choice contracted dentist.
  • Members will receive a letter telling them who their assigned Dental Home provider will be.
  • Members may see any dentist in the BCBSAZ Health Choice network.
  • Covered dental services will not be changed by this program. Members will still receive the same covered dental services.

BCBSAZ Health Choice thinks of you as a valued member. We want to make sure you get the services you need. Please feel free to call Member Services at 1-800-322-8670 if you have any questions or need more information.

Non-Covered Dental Services

The Arizona Department of Health Services offers a list of reduced fee and community dental clinics in Arizona. A reduced fee clinic may be able to provide non-covered dental services to you and your family. To view the list, click here.

Dental Resources

Mouth Healthy
Bright Smiles Bright Futures
Oral B
Children’s Dental Health

For information and assistance with dental health services, call toll-free: 1-800-322-8670

To obtain language or ASL interpretation services for your medical care: 1-800-322-8670

TTY/TDD: 711

You may also contact us by e-mail at HCHComments@azblue.com

Call Us

CRISIS HELP: 1-844-534-HOPE (4673) or Text 4HOPE (44673)
24/7 Nurse Advice Line: 1-888-267-9037
Call Us: 1-800-322-8670 (TTY:711)

  • NCQA-white-bcbsaz

  • NCQA-HEDIS-bcbsaz

© BCBSAZ Health Choice Pathway

BCBSAZ Health Choice Pathway (HMO D-SNP) is a Health Plan with a Medicare contract and a contract with the state Medicaid program. Enrollment in BCBSAZ Health Choice Pathway (HMO D-SNP) depends on contract renewal. BCBSAZ Health Choice Pathway is a subsidiary of Blue Cross® Blue Shield® of Arizona.

Member Services can be reached at 1-800-656-8991, TTY 711, 8 a.m. to 8 p.m., 7 days a week. Member Services also has free language interpreter services available for non-English speakers.

Every year, Medicare evaluates plans based on a 5-star rating system.

H5587_D40881PY25_M Last Updated: 10/1/24