1-800-322-8670

Augmentative And Alternative Communication (AAC)

BCBSAZ Health Choice Augmentative and Alternative Communication Devices (AAC) and Speech Therapy providers who perform the evaluations for these devices for BCBSAZ Health Choice members. AAC referrals will be performed and processed as outlined within the BCBSAZ Health Choice Provider Manual Chapter 6 – Medical Authorizations and Referrals. PCPs will assist members and refer them to the appropriate providers who can conduct medically necessary evaluations and supply the devices. Providers can reference the following groups to access AAC evaluation and devices for BCBSAZ Health Choice members.

AAC Evaluation and Training

District Medical Group
3141 N. 3rd Ave.
Phoenix, AZ 85013
Maricopa County
Children’s Rehabilitative Services
2600 N. Wyatt Dr.
Tucson, AZ 85712
Pima County
Northern Arizona University (NAU-IHD)*
912 Riordan Ranch Bldg. 27A
Flagstaff, AZ 86011
Statewide
Therapy One*
108 West University Dr
Mesa, AZ 85201
Statewide
Advance Therapy Solutions*

690 E Warner Road #105 

1783 E Queen Creek Rd #1

Gilbert, AZ 85296

Chandler AZ 85286

Maricopa, Pinal, Gila, Yavapai, Cochise, Pima, Yuma
United Cerebral Palsy of Central Arizona*
1802 W Parkside LN
Phoenix, AZ 85027
Maricopa

AAC Devices

Lincare*
4602 E Hammond LN Phoenix, AZ 85034
Phoenix, AZ 85034
Statewide
* Prior Authorization may be required for the Provider or AAC devices

Call Us

CRISIS HELP: 1-844-534-HOPE (4673) or Text 4HOPE (44673)
24/7 Nurse Advice Line: 1-888-267-9037
Call Us: 1-800-322-8670 (TTY:711)