Prior Authorization & Clinical Guidelines

At BCBSAZ Health Choice Pathway HMO D-SNP, our goal is to work closely with you and your practice team to streamline and expedite prior authorization. Many of the items on our abbreviated prior authorization list ask for notification only. Our centralized prior authorization center is designed to streamline processes resulting in timely expedited approval of prior authorization requests. Prior Authorization Guidelines

Requests for services that require prior authorization can be submitted on the BCBSAZ Health Choice Pathway Prior Authorization form directly through the secure provider portal or via fax to the Authorizations department. All requests must include complete diagnosis and procedure codes, and the accompanying medical documentation (as needed).

In order to expedite prior authorization and provide quality services to our members, a contracted or preferred provider is recommended for all health care services for BCBSAZ Health Choice Pathway members. Please note that all non-contracted providers must obtain authorization for any service. All out of state provider must have or be willing to obtain a valid and current AHCCCS ID number. AHCCCS-covered out of state care must be of an urgent or emergent nature.

Submitting a Prior Authorization

  • BCBSAZ Heath Choice Pathway Medical PA Phone: 1-800-656-8991
  • BCBSAZ Heath Choice Pathway Medical PA Fax Line: 1-877-424-5680
  • BCBSAZ Health Choice Pharmacy PA Fax Line: 1-877-424-5690

Click here to access Prior Authorization Forms

EviCore

BCBSAZ Health Choice is partnered with EviCore for radiology benefits management of select MR, CT, PET, ultrasound and cardiac imaging studies.

To submit a new request for imaging services and select cardiac testing/procedures, contact EviCore by:

Phone: 1-888-693-3211
Fax: 1-888-693-3210
Email: ClientServices@Evicore.com
Provider Portal: https://www.evicore.com/pages/providerlogin.aspx

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© BCBSAZ Health Choice Pathway

BCBSAZ Health Choice Pathway (HMO D-SNP) is a Health Plan with a Medicare contract and a contract with the state Medicaid program. Enrollment in BCBSAZ Health Choice Pathway (HMO D-SNP) depends on contract renewal. BCBSAZ Health Choice Pathway is a subsidiary of Blue Cross® Blue Shield® of Arizona.

Member Services can be reached at 1-800-656-8991, TTY 711, 8 a.m. to 8 p.m., 7 days a week. Member Services also has free language interpreter services available for non-English speakers.

Every year, Medicare evaluates plans based on a 5-star rating system.

H5587_D40881PY25_M Last Updated: 10/1/24