You Deserve Answers
Life altering diagnosis? We’re here to help.
If you are a Blue Cross Blue Shield of Arizona member and experiencing a health scare, or are being assessed, recently diagnosed, or in treatment for a clinical condition like cancer, multiple sclerosis, or ALS, our Clinical Rapid Response Team may be able to assist. We can move fast on pre-authorizations required for testing and even accelerate access to specialty care. Call the number on the back of your Blue Cross Blue Shield of Arizona Member ID Monday - Friday from 8:00 a.m. to 5 p.m., Arizona time.
Provide your name, Blue Cross Blue Shield of Arizona Member ID, phone number and a short description of your medical condition to rapidresponse@azblue.com.
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