10 Questions to Ask Your Behavioral Healthcare Provider

Your behavioral health is just as important as your physical health. But while many schedule annual physicals without a second thought – behavioral health (including mental health and substance use disorder) is often not prioritized in the same way.

If you’re new to seeking behavioral health help, AZ Blue wants to help you get started. You deserve care for your whole health.

Find a behavioral healthcare provider

• Your primary care provider (PCP) can refer you to specialists such as therapists, psychologists, or psychiatrists. Click here to learn the differences between these behavioral health providers and how they could help you.
• Health insurance plans have directories of in-network behavioral healthcare providers. If you’re an AZ Blue member – search doctors by specialty in your member portal.

You will likely have questions once you’re connected to a behavioral healthcare provider. We’ve made a list of 10 questions you can ask your provider to get a better understanding of your condition or situation and your treatment options.

Questions

1. What conditions do you specialize in treating?
2. Do you have a particular approach, expertise, or training?
3. What type of evaluation or assessment is required?
4. Is therapy and/or medication a good option for me?
5. Would a combination of treatments help my situation or condition? If so, what is the best course of action?
6. With the recommended treatment, when do people with my condition typically start feeling better?
7. How long can I expect to be in treatment?
8. If I am prescribed medication, what are the side effects and are there ways I can manage those side effects?
9. If I am prescribed medication, how long will I need to take it?
10. Are there things I can do to help myself?

Then there are logistical questions you might want to ask – like how often you can or should schedule appointments, if they do virtual visits, and if they have an after-hours phone number in case you are experiencing a behavioral health crisis. Remember, if you need immediate help, you can always reach the Suicide & Crisis Lifeline by calling or texting 988.

Feel empowered to jot down and ask ALL the questions you have! It’s part of being your own advocate for your behavioral well-being and finding the right support.