Medicare Renewal Checklist

Mark Your Calendars

Medicare Annual Enrollment starts October 15 and AZ Blue is here to help you prepare to renew your coverage or enroll in a Medicare Advantage plan!

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  • Happy with your coverage?

    Good news! You don't have to take any action. You'll be automatically re-enrolled at the start of the year.
  • New to Medicare?

    Learn more about the ABC & Ds of Medicare and come back to this checklist when you're ready to enroll.

 

Get ready for annual enrollment in 3 easy steps

Step 1: Get Informed

Step 2: Save the Date

  • Medicare annual enrollment starts October 15 and closes December 7. This is your opportunity to make changes to your Medicare coverage if your budget or health needs have changed.

  • Attend a benefits review meeting. We hold in-person and virtual seminars to walk you through the 2025 Medicare Advantage plan options.

Step 3: Enroll!

  • Remember! If you are happy with your coverage, you will be automatically re-enrolled for the new year. We are happy to be your partner in health.

  • Want to select a new AZ Blue plan? Once open enrollment begins you can enroll online, via your broker or with one of our licensed consultants.

    • Online Enrollment: Make your selections starting October 15.
    • Broker Enrollment: Call your personal broker to enroll.
    • AZ Blue Enrollment: Call us at (888) 288-4398; TTY: 711, Monday thru Friday 8 a.m. to 8 p.m. Mountain Standard Time (MST)
     
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Have questions?

Our team can answer your questions today.
We’re available Monday thru Friday, from 8 a.m. to 8 p.m. (Arizona time).
    Blue Cross® Blue Shield® of Arizona (AZ Blue) is contracted with Medicare to offer HMO and PPO Medicare Advantage plans and PDP plans. Enrollment in AZ Blue plans depends on contract renewal.

    AZ Blue offers BlueJourney PPO Medicare Advantage plans. AZ Blue Advantage, a separate but wholly owned subsidiary of AZ Blue, offers Best Blue Life Classic and Plus HMO plans.

    You are eligible to enroll in a AZ Blue Medicare Supplement plan if you are age 65 or older, entitled to Medicare Part A, and enrolled in Medicare Part B, and you live in the plan service area. You must continue to pay your Medicare Part B premiums (and Part A, if applicable), if not otherwise paid for by Medicaid or another third party. During the first six months when you are age 65 and also enrolled in Medicare Parts A & B you cannot be denied a Medicare Supplement plan when you apply for one, regardless of health status.

    Health Choice Pathway HMO D-SNP is a Health Plan with a Medicare contract and a contract with the state Medicaid program. Enrollment in Health Choice Pathway HMO D-SNP depends on contract renewal. Health Choice Pathway Member Services can be reached at 1-800-656-8991, TTY: 711, 8 a.m. to 8 p.m., 7 days a week.

    Blue Cross Blue Shield of Arizona (AZ Blue) and Health Choice Arizona (HCA) comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We provide free aids and services to people with disabilities to communicate effectively with us, such as qualified interpreters and written information in other formats such as large print and accessible electronic formats. We also provide free language services to people whose primary language is not English, such as qualified interpreters and written information in other languages. If you need these services call 1-800-446-8331 (TTY: 711) for AZ Blue Medicare Advantage or 1-844-883-8524 (TTY: 711) for AZ Blue Blue MedicareRx (PDP) or 1-800-656-8991 (TTY: 711) for HCA.

    Member Services can be reached at 480-937-0409 (in Arizona) or at our toll-free phone number at 1-800-446-8331 (TTY users should call 711). Hours are 8 a.m. to 8 p.m., Monday through Friday from April 1 to September 30; and 7 days a week from October 1 to March 31. Member Services also has free language interpreter services available for non-English speakers.

    OptumRx® is an independent company providing prescription mail order services.

    Spanish (AZ Blue): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-446-8331 (TTY: 711).

    Navajo (AZ Blue): Díí baa akó nínízin: Díí saad bee yάnílti’ go Diné Bizaad, saad bee άkά’ άnída’ άwo’ dę͗ę͗, t’άά jiik’eh, éí nά hóló̖, kojí̖ hódíílnih 1-800-446-8331 (TTY: 711).

    Spanish (HCA): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-656-8991 (TTY: 711).

    Navajo (HCA): Díí baa akó nínízin: Díí saad bee yάnílti’ go Diné Bizaad, saad bee άkά’ άnída’ άwo’ dę͗ę͗, t’άά jiik’eh, éí nά hóló̖, kojí̖ hódíílnih 1-800-656-8991 (TTY: 711).

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    Last Updated 10/01/2023