1 (888) 288-4398 TTY 711

Preventive Health & Wellness Rewards and Over-the-Counter (OTC) Allowance 2025

Plan Year:

Earn Rewards

Take care of your health and earn rewards. Blue Cross Blue Shield of Arizona (AZ Blue) pays you for taking care of your health.1

Regular health exams and screenings can help you catch health issues early. With our Blue Medicare Health RewardsSM program you can get preventive screenings at no cost and earn reward dollars for each eligible screening you complete.2

Earning healthy rewards is easy!

  1. Complete exams and screenings by December 31, 2025.
  2. Complete your self-attestation for each exam/screening here or by calling the Member Advocacy team. 
  3. Use your 2025 reward dollars on your AZ Blue OTC/Rewards Benefits Mastercard®3 at any location that accepts Mastercard. 

IMPORTANT: Your Benefits Mastercard® is reloadable, so hold onto it to use throughout the year.

If you need help completing your self-attestation, scheduling a preventive care exam or have general questions, call our Member Outreach team at 602-313-7135, or toll-free 1-888-267-9046, TTY: 711. We're available Monday through Friday from 8 a.m. to 4:30 p.m. Arizona time.

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OTC Allowance

AZ Blue also offers members a quarterly $50 or $75 OTC allowance (depending on your plan) in plan year 2025.  Funds are loaded each quarter to your Benefits Mastercard® and do not rollover. You can use your OTC allowance to purchase eligible health-related products from the catalog, or at participating retail stores, such as Walgreens, CVS, Fry’s, Safeway and Albertsons.2

Ordering is easy!

  1. Order from the OTC Catalog online here.
  2. Order by phone by calling our Member Advocacy Team at 602-313-7135 or toll-free at 1-888-267-9046, TTY: 711.
  3. Purchase eligible OTC health and wellness items in participating stores.

If you need help placing your catalog order, checking your available balance, or have general questions, call our Member Outreach team at 602-313-7135, or toll-free 1-888-267-9046, TTY: 711. We're available Monday through Friday from 8 a.m. to 4:30 p.m. Arizona time.

1 Blue Medicare Health RewardsSM is available to members enrolled in one of AZ Blue’s Medicare Advantage health plans.
2 You cannot use your rewards dollars to purchase alcohol, tobacco, firearms or gift cards.
3 The BlueCross BlueShield OTC/Rewards Benefits Card Mastercard® Prepaid Card is issued by Stride Bank, N.A., Member FDIC, pursuant to license by Mastercard International. Stride Bank is an independent company offering debit card services and is solely responsible for its products.

    Blue Cross® Blue Shield® of Arizona (AZ Blue) is contracted with Medicare to offer HMO and PPO Medicare Advantage plans and PDP plans. Enrollment in AZ Blue plans depends on contract renewal.

    AZ Blue offers BlueJourney PPO Medicare Advantage plans. AZ Blue Advantage, a separate but wholly owned subsidiary of AZ Blue, offers Best Blue Life Classic and Plus HMO plans.

    You are eligible to enroll in a AZ Blue Medicare Supplement plan if you are age 65 or older, entitled to Medicare Part A, and enrolled in Medicare Part B, and you live in the plan service area. You must continue to pay your Medicare Part B premiums (and Part A, if applicable), if not otherwise paid for by Medicaid or another third party. During the first six months when you are age 65 and also enrolled in Medicare Parts A & B you cannot be denied a Medicare Supplement plan when you apply for one, regardless of health status.

    Health Choice Pathway HMO D-SNP is a Health Plan with a Medicare contract and a contract with the state Medicaid program. Enrollment in Health Choice Pathway HMO D-SNP depends on contract renewal. Health Choice Pathway Member Services can be reached at 1-800-656-8991, TTY: 711, 8 a.m. to 8 p.m., 7 days a week.

    Blue Cross Blue Shield of Arizona (AZ Blue) and Health Choice Arizona (HCA) comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We provide free aids and services to people with disabilities to communicate effectively with us, such as qualified interpreters and written information in other formats such as large print and accessible electronic formats. We also provide free language services to people whose primary language is not English, such as qualified interpreters and written information in other languages. If you need these services call 1-800-446-8331 (TTY: 711) for AZ Blue Medicare Advantage or 1-844-883-8524 (TTY: 711) for AZ Blue Blue MedicareRx (PDP) or 1-800-656-8991 (TTY: 711) for HCA.

    Member Services can be reached at 480-937-0409 (in Arizona) or at our toll-free phone number at 1-800-446-8331 (TTY users should call 711). Hours are 8 a.m. to 8 p.m., Monday through Friday from April 1 to September 30; and 7 days a week from October 1 to March 31. Member Services also has free language interpreter services available for non-English speakers.

    OptumRx® is an independent company providing prescription mail order services.

    Spanish (AZ Blue): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-446-8331 (TTY: 711).

    Navajo (AZ Blue): Díí baa akó nínízin: Díí saad bee yάnílti’ go Diné Bizaad, saad bee άkά’ άnída’ άwo’ dę͗ę͗, t’άά jiik’eh, éí nά hóló̖, kojí̖ hódíílnih 1-800-446-8331 (TTY: 711).

    Spanish (HCA): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-656-8991 (TTY: 711).

    Navajo (HCA): Díí baa akó nínízin: Díí saad bee yάnílti’ go Diné Bizaad, saad bee άkά’ άnída’ άwo’ dę͗ę͗, t’άά jiik’eh, éí nά hóló̖, kojí̖ hódíílnih 1-800-656-8991 (TTY: 711).

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    Last Updated 10/01/2024