BLUECARE ANYWHERE
See a doctor at your convenience.
Sign in on a computer or mobile device and connect to a live virtual visit1 with a board-certified medical professional—any day, any time, anywhere.
BlueCare Anywhere is not available on all plans. Please check your Summary of Benefits and Coverage for more information.
Download the apps below for your phone.
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Get immediate care online
Whether you’re at home or work, or even while you’re traveling, get fast help for common health issues. If life’s challenges start feeling too heavy, a certified counselor, psychologist or psychiatrist is just a click away for private and confidential help.
Common Health Issues
- Cold, flu, fever, cough, bronchitis
- Stomach bugs, diarrhea, vomiting,
- Sinus infection, sore throat
- Pinkeye, rashes, headache, sinus infection, sore throat
- Sprains, strains
Mental Health Issues
- Anxiety
- Depression
- Divorce or grief counseling
- Stress from parenting or a major life change
Support with Life Style Changes
- Smoking Cessation
- Weight Concerns
When to use BlueCare Anywhere
Online care, also called telehealth, is available at BlueCare Anywhere around the clock, every day of the year. It’s a handy solution for when:- You can’t fit a doctor’s visit into your schedule, or you’re having problems making an appointment
- Your doctor’s office is closed
- You feel too sick to drive
- You have children at home and don’t want to bring them to the doctor’s office with you
- You’re traveling and don’t have access to in-person care (Providers are available and licensed in all 50 states.)
How to use BlueCare Anywhere
All you need is high-speed Internet access, a smartphone, tablet or computer, and a webcam or a built-in camera and audio capability. It’s this simple:- Sign up/log in—just provide your name, email address and a password.
- Fill out a brief questionnaire about your symptoms, medications and health history. (First visit only.)
- Select the type of provider you want to see.
- Choose an available doctor
- Pay your cost share. You can use a credit or debit card, flexible spending account or health savings account.
- If medication is required, choose a pharmacy near you.
- See the doctor, or schedule an appointment.
- Receive a summary of your visit, which you can share with your primary care provider.
BLUECARE ANYWHERE FAQ
Have questions? We have answers.
- Services are available 24/7, including weekends and holidays. Visit with a medical professional within minutes of signing in.
- The copay amount for a telehealth visit is listed on your Summary of Benefit and Coverage (SBC). To review your SBC, log in to your online member account at azblue.com.
- Yes. They can consult, diagnose and prescribe medications. Simply choose the pharmacy where you’d like the prescription to be sent.
- Every person on your health plan is eligible for BlueCare Anywhere and can sign up at BlueCareAnywhereAZ.com or download the mobile app. Children who are on your health plan are also eligible. As their parent or guardian, you can obtain doctor visits on their behalf. You will need to enroll yourself first, and then add your eligible family members or dependents to your account.
Can’t find what you’re looking for? We’re here to help.
Footnotes:
1Virtual visits do not provide emergency care. In an identified or probable emergency, the virtual visit provider will direct the patient to seek emergency care.
1Virtual visits do not provide emergency care. In an identified or probable emergency, the virtual visit provider will direct the patient to seek emergency care.