PROVIDER SELF-SERVICE
Making it Easy
with Availity Essentials
CMO Dr. Cara Christ connects with network providers
Dr. Christ talks about what matters most at AZ Blue and in the Arizona community.
We're here to help!
Let us know how we can support you with member care, network participation, and administrative concerns.
24/7 Rapid Response Team
Timely support for critical care: rapidresponse@azblue.comCare Management Team
For that extra level of “whole person” support for your patients: CM@azblue.com 1-877-475-8449Provider Relations Team
For escalations and support with issues, contact your assigned Provider Relations Contact or email us at: ProvRelations@azblue.com.Provider Assistance Team
For help with eligibility, benefits, prior authorization, claim status, and fee schedule information: 602-864-4320 / 1-800-232-2345
Is your directory listing up to date?
Please take a moment to check your Provider Directory listing for accuracy.
Note: You can request updates by using the Provider Information Change form. Log in to the azblue.com/provider portal and go to “Provider Resources > Forms > Provider Information Change.”
Note: You can request updates by using the Provider Information Change form. Log in to the azblue.com/provider portal and go to “Provider Resources > Forms > Provider Information Change.”