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CLINICAL PARTNERSHIP

Inspiring Whole Person Health

Working together to increase access to healthcare and improve patient outcomes. Dr. Cara Christ talks about whole person health at AZ Blue.

Making it happen

We’re all about patient-centric care that inspires health and makes it easy. Our network providers join us in helping members:
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Navigate their healthcare benefits

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Receive personal, convenient, and affordable care that addresses the whole person

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Get better outcomes through quality standards and measures

Standards for Quality Care

Our Community Health Priorities

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Supporting members 24/7

Our Rapid Response Team is available for members at all times day or night to ensure timely support for critical care needs. When members receive a life-changing diagnosis, you can send them to AZ Blue Healthscare for support. The team can also be contacted via email at rapidresponse@azblue.com.

Integrated Care Management

When your patients need that extra level of “whole person” support, we’re here to help. Whether it’s a care transition, short-term care management situation, or a highly complex case, our multidisciplinary team will help coordinate care and drive your treatment plan. Contact us at cm@azblue.com or 1-877-475-8449.

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Our approach to care management

We address care management from a whole person perspective, acknowledging the importance of the social determinants of health. It all adds up.
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"Recently, I followed up on a care management referral for an AZ Blue member who had multiple specialty service needs and was feeling overwhelmed. After listening to the member’s concerns and talking with her provider’s clinical staff, I worked closely with our Pharmacy team to help her obtain the prescribed enteral nutrition formula for home tube feeding. I also coordinated care for the required in-home PT/OT treatment and ensured that all providers were well informed and ready to meet this member’s specific needs. Our member received all the necessary prescription food and in-home services in a timely fashion. The entire family was very happy and grateful for the assistance so they could focus on supporting their loved one in the day-to-day recovery process."

– Susanna (AZ Blue Care Manager)

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We support our providers' wellbeing

AZ Blue is proud to be part of the Wellbeing Collaborative, a professional collective dedicated to ensuring Arizona’s healthcare providers are able to show up for their patients by showing up for themselves first.

From Triple to Quadruple Aim: Care of the Patient Requires Care of the Provider

Supporting the Mental Health of Healthcare Workers

Recommended CEU Opportunities