Resources to help you support our members

We’re streamlining transactions for you!

Get information about eligibility and benefits inquiries, member ID cards, prefixes, telehealth, and more, or email us 24/7 at ProviderHelp@azblue.com.

Check prior authorization requirements, how to request, and where to find medical policies.

Navigate to claim status and remits, and find resources for claim submission, coding, and pricing.

See our prefix list and table of prefix updates.

Find dispute process descriptions and request forms.

Get information and forms for member appeals and provider disputes.

Find formularies, drug lists, pharmacy coverage guidelines, forms, and more.

See information about dental networks, products, and access BlueDental resources.

Get information about our Medicare Advantage networks, products, and third-party plan administrators.

See what’s unique about our Corporate Health Services (CHS) group plans, administered by TPAs.

Our 2024 PCP Coordinated Care HMO (PCP-HMO) plan is the ACA StandardHealth with Health Choice Plan (prefix IAZ).

Join us in population health initiatives and check out our patient engagement resources.

Quality care: It’s what makes a difference. It’s what leads to quality health outcomes.

Our comprehensive Provider Operating Guide puts it all together for you.
You'll find it in the portal at Provider Resources > Guidelines > Provider Operating Guide.

Access our provider forms.

Check out our provider guides and e-learning slides for staff training.

Get confidential reporting options and tips to avoid fraud, waste, and abuse.

Request a contract or update your contract information.

Check out our options for electronic transactions, EFT, and ERA.